Certified Loyalty Marketing Professionals™ (CLMPs)

The individuals listed at the bottom of this page have earned the distinction of Certified Loyalty Marketing Professional as designated by the Board of Regents of The Loyalty Academy. Each has either:

  • Completed all required course work and final case study examination in accordance with the Board’s guidelines
  • And/or taught the required course work or similar modules in a professional education environment
  • And/or has demonstrated a lifelong set of learnings, thought leadership, program accomplishments and experiences in the loyalty marketing industry.

Many have accomplished all three.

Many CLMPs have contributed thought leadership, research and “dissertation” type papers to the Loyalty Academy Vault. These can be accessed exclusively by Loyalty Academy members here….https://loyaltyacademy.org/member-only-downloads/ (requires log-in)

The aggregate profile of all global CLMPs is as follows:

Average # of years within the loyalty marketing industry

Average # of loyalty marketing programs engaged with (lifetime)

% of CLMPs with practical experience in the following industries

  • Travel and Hospitality 68.6 % 68.6 %
  • Financial Services 82.9% 82.9%
  • Retail (Brick and mortar) 65.7% 65.7%
  • Coalition Programs 62.9% 62.9%
  • E-commerce 62.9% 62.9%
  • Consumer Packaged Goods/FMCG 41.4% 41.4%
  • Sports and Entertainment 47.1 % 47.1 %
  • Telecommunications 41.4% 41.4%
  • Fuel/Petrol 51.4% 51.4%
  • Health Care/Pharmaceuticals 37.1% 37.1%
  • Media and Publishing 28.6% 28.6%
  • Gaming/Casino 28.6% 28.6%

% of CLMPs with practical experience in the following global markets

  • Europe 41.4% 41.4%
  • Asia/Pacific 41.4% 41.4%
  • North America 77.1% 77.1%
  • Middle East/Africa 25.7% 25.7%
  • Latin America/Caribbean 22.9% 22.9%

Personal Educational Attainment

%

Bachelor’s Degree

%

Master’s Degree

%

PhD

CLMPs are a Global Phenomenon

Australia

  • David Parsons, Managing Partner, Ellipsis & Co
  • Tim Tyler, Managing Partner, Ellipsis & Co
  • Adam Schaffer, Managing Partner, Ellipsis & Co
  • Alex Lehwaldt, Sr. Consultant, Ellipsis & Co
  • Minming Wei, Management Consultant, Ellipsis & Co
  • Sarah Richardson, General Manager, Global Loyalty Pty Ltd
  • Binay Warrier, Head of Business Development, IBS Solutions

Brazil

  • Leandro Torres, Director Planning and Business Development, Dotz

Canada

  • *Margaret Meraw, President, Effective Execution Consulting Company
  • *Aaron Dauphinee, COO, The Wise Marketer Group
  • Steve Allmen, Partner, Loyalty & Company
  • Katelyn Hebert, Asst Brand Manager, Atlantic Lottery Corp
  • Kristen Meraw, Vice President, RBC Royal Bank

 

Czech Republic

  • Radek Hrachovec, Loyalty Marketing Solutions

 

Dubai (UAE)

  • Candida Goradia, Senior Loyalty Manager, Jumeirah Group
  • Paula Thomas, Loyalty Marketing Consultant, Freshstone

Germany

  • Nicole Wilhelm, Founder, Get Focused
  • Alina Goers, Advisory Services, Ernst & Young GmbH
  • Maximilian Graf Stolberg, CEO, DataLab

 

India

  • Praphul Misra, OI Media
  • Manu Dogra, President, NetCarrots.com

 

New Zealand

  • Graeme Thomson, Director of the Wise Marketer Group and the Customer Strategy Network; Former Chairman of the Premium Group
  • Simon Rowles, Managing Partner, Aciem
  • David Harwood, CEO, Incentive Solutions, Ltd.

 

Poland

  • Piotr Dziurziński, Vice President, Loyalty and Marketing Solutions, Comarch SA

 

Russia

  • Elena Naumchik, Chairman, Association of Customer Loyalty and Customer Centricity

 

Saudi Arabia

  • Ishraq Al Thebiani, The Saudi Investment Bank

 

Singapore

  • *Mark Mullinix, Managing Director, Loyalty Advantage Ltd
  • J.B. Ray, COO SEA, Marketing Services, Edenred Singapore

 

South Africa

  • Deon Olivier, Woodstock Loyalty Marketing
  • Sanusha Reddy, Portfolio Mgr, Partnerships & Digital, Vodacom

 

United Kingdom

  • *Nick Chambers, CEO, Mobile Loyalty Technologies Ltd.
  • Michael J. Atkin, CEO, MJA and Associates
  • Clive Head, Loyalty Director, Network Rail
  • Brendan Abbott, Director of Business Development, Experian Marketing Services

 

United States

  • *Michael T. Capizzi, Dean of the Loyalty Academy and Managing Director, Marketing Strategists LLC   
  • *J. William Hanifin, CEO, The Wise Marketer Group and CEO, Hanifin Loyalty LLC
  • Mike Giambattista, Managing Editor, The Wise Marketer
  • Richard Ferguson, Editorial Contributor, The Wise Marketer
  • Phil Rubin, CEO, rDialogue
  • Sarah Abend, Senior Client Strategy Officer, rDialogue
  • Barry Kirk, VP Loyalty Strategy, Maritz Motivation Solutions
  • Terri Gaughan, Senior Loyalty Consultant, Kobie Marketing
  • Kelly Hlavinka, Independent Loyalty Consultant
  • John Bartold, SVP Consulting & Solutions, Affinion Group/Connexions Loyalty
  • Jeff Kindle, SVP Client Services, Affinion Group/Connexions Loyalty
  • Allison Cripps, Sr. Strategist, Merkle Loyalty Solutions
  • Christine Grant, Principal Consultant, Impact 21
  • Dan Caggiano, Senior Mktg Mgr, Consumer Card Services, Fiserv
  • Erin Van Auken, Director, Loyalty Services, FIS Global
  • Cheryl Nuttall, Loyalty Consultant, FIS Global
  • Dan Whitely, Sales Executive, FIS Global
  • Dawn Socash, Product Support Manager, FIS Global
  • Deb Taylor, Sales Executive, FIS Global
  • Jennifer Cartier, Director, Loyalty Services, FIS Global
  • Jennifer Price, Director, Loyalty Operations, FIS Global
  • Joe Caveney, Sr. Solutions Consultant, FIS Global
  • Kristina Mays, Sr. Director, Product, FIS Global
  • Kyle Lulofs, Sr. Director, Loyalty Product Management, FIS Global
  • Mike Hamblin, Sales Executive, FIS Global
  • Nick Flaherty, Director, Program Services, FIS Global
  • Paul Stuckey, Sr. Strategic Projects Manager, Loyalty Platforms, FIS Global
  • Steven Dettman, Sr. Director, Retail Loyalty Product, FIS Global
  • Suzanne Ruppert, Client Relations Manager, FIS Global
  • Tamara Brown, Director, Loyalty Services, FIS Global
  • Tekoa Bean, Sr. Director, Strategic Sales, FIS Global
  • Terry Valenti, Sr. Product Sales Consultant, FIS Global
  • Terry Winowiski, B2C Campaign Manager, FIS Global
  • Ty Tyree, VP Loyalty Products, FIS Global
  • Roger Williams, Principal, Airline Solutions Business Consulting, Sabre
  • Stacey Walker, Loyalty Manager, AARP
  • Neil Axe, Product and Business Lead, Digital Enablement Services, Mastercard
  • Adam Levy, Account Manager, Hinda Incentives
  • Marcin Kosciak, CEO, Bold Loyalty
  • Michael Comey, Direct, Consumer Marketing, Card Services, Fiserv
  • Lauri Hart, Loyalty Program Manager, Leisure Systems Inc.
  • Tamara Oliverio, Sr. Director of Strategy, Epsilon
  • Janine Houston, Independent Customer Loyalty Specialist
  • Jonathan Seabolt, Head of Sales, Meridian Loyalty
  • Theresa Thomas, Vice President Strategic Solutions, Hinda Incentives
  • Lauren Strien, Head of Marketing Strategy & Communications, T-Mobile
  • Craig Davidson, Sales Executive, FIS Global
  • Gregg Aurre, Premium Payback Campaign Mgr., FIS Global
  • C.M. Sashi, PhD, Professor of Marketing, Florida Atlantic University
  • Ethan Aparicio, MBA (2018), Florida Atlantic University
  • Tanya Peterban, MBA (2018), Florida Atlantic University

 

*Member of the Loyalty Academy faculty.
CLMP Profile Info as of October, 2018

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