Certified Loyalty Marketing Professionals™ (CLMPs)

The individuals listed at the bottom of this page have earned the distinction of Certified Loyalty Marketing Professional as designated by the Board of Regents of The Loyalty Academy. Each has either:

  • Completed all required course work and final case study examination in accordance with the Board’s guidelines
  • And/or taught the required course work or similar modules in a professional education environment
  • And/or has demonstrated a lifelong set of learnings, thought leadership, program accomplishments and experiences in the loyalty marketing industry.

Many have accomplished all three.

Many CLMPs have contributed thought leadership, research and “dissertation” type papers to the Loyalty Academy library. These can be accessed exclusively by Loyalty Academy members here….https://loyaltyacademy.org/member-only-downloads/ (requires log-in)

The aggregate profile of all global CLMPs is as follows:

Average # of years within the loyalty marketing industry

Average # of loyalty marketing programs engaged with (lifetime)

% of CLMPs with practical experience in the following industries

  • Travel and Hospitality 96.9 %
  • Financial Services 87.5%
  • Retail (Brick and mortar) 84.4%
  • Coalition Programs 84.4%
  • E-commerce 71.9%
  • Consumer Packaged Goods/FMCG 68.8%
  • Sports and Entertainment 68.8 %
  • Telecommunications 65.6%
  • Fuel/Petrol 62.5%
  • Health Care/Pharmaceuticals 56.3%
  • Media and Publishing 43.8%
  • Gaming/Casino 37.5%

% of CLMPs with practical experience in the following global markets

  • Europe 71.9%
  • Asia/Pacific 65.6%
  • North America 62.5%
  • Middle East/Africa 43.8%
  • Latin America/Caribbean 40.6%

Personal Educational Attainment

%

Bachelor’s Degree

%

Master’s Degree

%

PhD

CLMPs are a Global Phenomenon

Australia

  • David Parsons, Managing Partner, Ellipsis & Co
  • Tim Tyler, Managing Partner, Ellipsis & Co
  • Adam Schaffer, Managing Partner, Ellipsis & Co

 

Canada

  • *Ms. Margaret Meraw, President, Effective Execution Consulting Company
  • Steve Allmen, Partner, Loyalty & Company

 

Czech Republic

  • Radek Hrachovec, Loyalty Marketing Solutions

 

Dubai (UAE)

  • Ms. Candida Goradia, Senior Loyalty Manager, Jumeirah Group

Germany

  • Ms. Nicole Wilhelm, Founder, Get Focused
  • Ms. Alina Goers, Advisory Services, Ernst & Young GmbH

 

India

  • Praphul Misra, OI Media
  • Manu Dogra, President, NetCarrots.com

 

New Zealand

  • Graeme Thomson, Director of the Wise Marketer Group and the Customer Strategy Network; Former Chairman of the Premium Group
  • Simon Rowles, Managing Partner, Aciem
  • David Harwood, CEO, Incentive Solutions, Ltd.

 

Poland

  • Piotr Dziurziński, Vice President, Loyalty and Marketing Solutions, Comarch SA

 

Russia

  • Ms. Elena Naumchik, Chairman, Association of Customer Loyalty and Customer Centricity

Saudi Arabia

  • Ishraq Al Thebiani, The Saudi Investment Bank

 

Singapore

  • *Mark Mullinix, Managing Director, Loyalty Advantage Ltd
  • J.B. Ray, COO SEA, Marketing Services, Edenred Singapore

 

South Africa

  • Deon Olivier, Executive Director, Tritech Media

 

United Kingdom

  • *Michael J. Atkin, Chairman of the Board of Regents, the Loyalty Academy; Chairman of the Customer Strategy Network;  CEO, MJA and Associates
  • *Nick Chambers, CEO, Mobile Loyalty Technologies Ltd.
  • Clive Head, Loyalty Director, Network Rail
  • Brendan Abbott, Director of Business Development, Experian Marketing Services

 

United States

  • *Michael T. Capizzi, Dean of the Loyalty Academy and Managing Director, Marketing Strategists LLC   
  • *J. William Hanifin, COO, The Wise Marketer Group and CEO, Hanifin Loyalty LLC
  • *Richard Ferguson, Editorial Director, The Wise Marketer
  • Mike Giambattista, Managing Editor, The Wise Marketer
  • Phil Rubin, CEO, rDialogue
  • Ms. Sarah Abend, Senior Client Strategy Officer, rDialogue
  • Ms. Terri Gaughan, Senior Loyalty Consultant, Kobie Marketing
  • Ms. Kelly Hlavinka, Independent Loyalty Consultant
  • John Bartold, Co-Founder, BLK Strategic Services
  • Jeff Kindle, Co-Founder, BLK Strategic Services
  • Ms. Allison Cripps, Sr. Strategist, Merkle Loyalty Solutions
  • Ms. Christine Grant, Principal Consultant, Impact 21
  • Dan Caggiano, Senior Manager, Loyalty Products, FIS Global
  • Ms. Erin Van Auken, Merchandising Manager, North American Card Solutions, FIS Global
  • Roger Williams, Principal, Airline Solutions Business Consulting, Sabre
  • Ms. Stacey Walker, Loyalty Manager, AARP
  • Neil Axe, Director – Product Management, Cayan
  • Marcin Kosciak, CEO, Bold Loyalty
  • C.M. Sashi, PhD, Professor of Marketing, Florida Atlantic University
  • Ethan Aparicio, MBA (2018), Florida Atlantic University
  • Ms. Tanya Peterban, MBA (2018), Florida Atlantic University

 

*Member of the Loyalty Academy faculty.
CLMP Status and Profile Info as of October, 2017

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