Annual CLMP™ Workshops
Announcing the 2023 CLMP™ Workshop in Toronto, Canada.
Earn your credentials as a Certified Loyalty Marketing Professional™ (CLMP) at our upcoming workshop in London. This workshop, the first ever held in the UK, is designed to equip loyalty professionals with the necessary tools to tackle any situation your loyalty program is facing.
The Loyalty Academy™ offers the world’s first formalized educational and training curriculum for customer loyalty professionals and marketers of all stripes. We offer the only global certification standard in the industry!
Events Schedule
2023 CLMP™ Certification Workshop – London, UK
This event is sponsored by global loyalty leader Epsilon and hosted by Zenith Marketing who also host the International Loyalty Awards in London and the Irish Loyalty Awards in Dublin. Mike Capizzi, CLMP, will lead the workshop.
2023 CLMP™ Workshop – Toronto, Canada
WHAT IS THE LOYALTY ACADEMY?

Building long term customer loyalty is one of the biggest challenges in business today. Customer behaviors have shifted and customers themselves are empowered as never before to make purchase decisions independent of advertising messages and brand promotion.
- The Loyalty Academy™ equips marketers with the skills and best practices necessary to address these challenges, and learn new approaches to winning customer market and mind share.
- By taking our 15 credit-hour Core Curriculum in Loyalty Marketing, you can achieve accreditation as a Certified Loyalty Marketing Professional™ (CLMP).
- Become a lifetime member of the Loyalty Academy™ for a low one-time fee and you’ll unlock an additional suite of benefits, including your first course free (a $375 value!), access to Member’s Only content in our Research Vault, and substantial discounts on all Loyalty Academy workshops and events.
- Marketing professionals in B2C or B2B brands who seek a thorough grounding in loyalty marketing principles and best practices
- Professionals new to an organization who require education on loyalty marketing theory to assume day-to-day responsibility for managing a customer loyalty program
- Senior executives in organizations with overall responsibility for managing the organization’s customer strategy and who require a refresher education on loyalty marketing theory and practice
By attending the Loyalty Academy™, you’ll enjoy a clear return on your investment:
- Learn how to apply the principles and best practices of loyalty marketing to drive customer value at the enterprise level
- Learn how the core principles of loyalty marketing can improve customer relationships
- Access to Loyalty Academy™ faculty and fellow students for invaluable discussion, insights, and networking
- Accreditation as a Certified Loyalty Marketing Professional™ (CLMP)
- By becoming a lifetime member of the Loyalty Academy™ for a one-time fee, you’ll unlock additional benefits including:
- Discounts on all courses taken to earn your CLMP certificate
- Discount to attend any Loyalty Academy event or conference
- Access to members-only tools and research in the Member’s Only Vault
- Exclusive networking and collaboration opportunities via our LinkedIn Group
- And… more!
