My Courses

Updates to Courses:

You may notice that a course you previously completed is now showing as enrolled. This is because the course has been updated with new material — and even a quiz to test your understanding! With that said, please note that your CLMP progress will not be affected. We encourage you to revisit the course(s) to check out the new material and refresh your understanding. If you have any questions, do not hesitate to reach out to us at support@loyaltyacademy.org. Thank you and enjoy!

Certification progress

To achieve the distinction of Certified Loyalty Marketing Professional (CLMP™), you need to complete 15 units of study from The Loyalty Academy™ curriculum. The 15 units can be satisfied by completing 12 units from the Core Curriculum and 2 units from any Electives or Guest Lecture Series of your choice. The last (1) unit is earned after completing your Final Examination. The 15 units of study from the CLMP coursework must be completed over a period not to exceed 3 years.

Core Curriculum

The Loyalty Academy Core Curriculum is extensive and covers a range of topics. Core courses represent the foundation of the program and 12 must be completed along with 2 electives and a final exam to earn your Certified Loyalty Marketing Professional™ (CLMP). The Final Exam consists of a comprehensive multiple-choice test administered on-line in which the student must demonstrate mastery of the Core Curriculum. A detailed ROI analysis based on a case study is also required.

Note that Core Curriculum courses can be taken in any order; they do not need to be taken in consecutive order to complete certification. However, you must complete the core courses before you will have access to any of the elective courses or guest lecture courses.