Annual Certification Workshop

Upcoming Workshops:

  • Ft. Lauderdale, FL, USA – October 16-19, 2018

What is the Annual Certification Workshop?

This is an in-person event led by senior faculty members of the Academy over a 3 ½ day period for loyalty professionals to achieve the distinction of Certified Loyalty Marketing Professional (CLMP) all at once. The workshop is intense and covers all core modules plus some of the elective topics offered in the full Curriculum.  The workshop includes interactive exercises, substantial discussion, and participation opportunities for the attendees and concludes with a final examination based upon a case study.  Participants will be required to present their final loyalty design recommendations and financial analysis associated with the case using all of the materials from the workshop.  The final presentations will be evaluated by the Board of Regents for the Loyalty Academy and the CLMP Certification will be granted to all participants who successfully demonstrate their understanding and real world use of the principles, practices, technologies, and financial elements associated with winning loyalty strategies.

This year’s Faculty who will lead the certification workshop are Margaret Meraw and Mike Capizzi.

Why Attend?

The CLMP Certification is the only recognized professional certification in the loyalty marketing industry. The distinction tells your employer, your clients, your peers and the entire industry that you have achieved a level of professionalism and advanced education associated with the discipline of loyalty marketing. The CLMP designation is being used worldwide and since it is a personal distinction, you carry it with you for the rest of your career.

The curriculum has been carefully constructed by the Loyalty Academy Faculty – all veteran practitioners of loyalty marketing who have worked in many different capacities encompassing every part of the loyalty industry. Each Faculty Member has gone through a strict and thorough application process, has taught individual courses before and has been approved by the Board of Regents. The principles and practices which form the foundation of this workshop can be adopted by loyalty practitioners from both the consumer and B2B markets from all global regions.

Who Attends?

This program is uniquely designed and will be of benefit to Director, Vice Presidents, Senior Managers and Managers of:

  • Marketing
  • Customer Retention & Loyalty
  • CRM
  • Customer Relations/Satisfaction/Market Research
  • Relationship Marketing
  • Strategic Planning
  • Database Marketing
  • Business Development
  • Agency Client Executives and Account Managers

In the following industries:

  • Retail
  • Financial Services
  • Consumer products
  • Restaurant/Hospitality/Entertainment/Gaming
  • Travel
  • B2B

Whether you have an existing program and are looking to evaluate or refresh its design, or you are thinking about a program for the first time, this is the one workshop which can help you the most!


“If you are involved with the loyalty marketing industry, or are looking to adopt a loyalty solution for your best customers, this is the most important workshop you’ll ever attend.”

VP Marketing, Financial Services organization

“Mike is a fantastic instructor who has conducted loyalty marketing workshops all over the world.  Margaret offers the dual perspective of client and service provider having worked many years on both sides of the aisle. Their knowledge of the industry and the strategic principles of loyalty design come through easily – with enthusiasm and passion for the industry.”

Director of Marketing, B2B Services and Supplies Company

“The practical, how-to approach of this workshop, including the tools and techniques I need to do my job, were much appreciated.”

Loyalty Marketing Manager, Retail Industry

“Mike and Margaret know more about the strategic principles and practices of loyalty marketing than anybody in the industry.”

President & CEO, Marketing Services Agency

When and where is the Workshop?

October 16 -19, 2018 in Fort Lauderdale, Florida has been confirmed for the next US workshop.  Plans are also underway for another workshop in Toronto, Canada, possibly in September. There are also preliminary plans for a 3rd workshop in the Asia/Pacific region, with Singapore as the possible venue.  Check back often for details or sign up for updates below.

Register Now View Detailed Agenda Book Your Accommodation

*If you require hotel reservation assistance, please call reservation specialists at 954-467-0671 in Florida, or 844-467-0671 for out of state calls under our full group name: CLMP Certification Workshop.

Subscribe To Our Newsletter

Join our mailing list to receive the latest news and updates from our team.

You have Successfully Subscribed!