111 – Introduction to Loyalty Operations

USD $375.00

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SKU: 012 Category:

Description

In this course, students will learn the key requirements, tools, platforms, staffing, and resources required to run a modern digital, multi-channel loyalty program. Students will learn the basics of creating an implantation plan, a launch plan, and an ongoing operational model. This course will discuss basic budgeting, identify key pillars of loyalty operations, review basic organizational structures, and explore the in-source versus outsource equation. Students will also receive a basic implementation roadmap.

Additional information

Course Date/Time

Nov 30, 2017 @ 10 am ET

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