Faculty

Global Loyalty Educators

All Loyalty Academy™ courses are taught by practicing loyalty professionals from around the world who have:

  • Designed and launched major loyalty programs across industries
  • Managed initiatives for global brands with millions of members
  • Published research and thought leadership cited across the industry
  • Worked across multiple geographies and business models
  • Obtained their CLMP™ designation


We are practitioners that educate and who have done the work. That experience shapes the teaching — we know which frameworks hold up under pressure and which only sound good in a deck.

Meet Our Faculty

Meet Our Guest Lecturers

James Christensen, CLMP™

Robyn Simpson, CLMP™

Len Llaguno, CLMP™

Steve Bocska, CLMP™